Privacy Policy

Last Updated: August 8, 2026

Introduction

Hobbal ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "App").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

Information You Provide Directly

• Account Information: Name, email address, phone number (optional)
• Profile Information: Avatar/photo, household name, dietary preferences
• Content You Create: Meal preferences, habit tracking data (which may include care/medication-related reminders you choose to add), task lists, grocery lists, photos/moments, captions, tags
• Information About Others: Where you use Hobbal to coordinate care for another person (e.g., a child or family member), you may enter information about them. You are responsible for having the right to share that information with your household.
• Communication Data: Messages, support requests, feedback

Information Collected Automatically

• Device Information: Device type, operating system, unique identifiers
• Usage Data: Features accessed, interactions, timestamps, session duration
• Photo Library Access: Only with your explicit permission; we store the photos you choose to upload. Hobbal does not use your camera — photos are always picked from your own library, so a copy stays on your device.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App
• Generate personalized meal plans using AI
• Generate AI-powered grocery suggestions based on your meal plans
• Generate photo captions and category suggestions using AI
• Enable household sharing and collaboration
• Send transactional notifications (e.g., invitations, updates)
• Comply with legal obligations
• Debug and prevent fraud

3. AI Usage and Data Processing

We currently use OpenAI models for the following features. We may change the underlying AI provider or model over time; where we do, this section will be updated.

Meal Planning

Generates meal plan and grocery-item suggestions based on your stated diet, restrictions, cuisines, and favorite dishes.

Data sent: your meal preferences (diet, restrictions, cuisines, favorites, avoid list), household composition notes, and current meal plan (for grocery suggestions).

Captions & Photo Tagging

Generates suggested captions and category tags for photos you upload to Moments.

Data sent: the photo itself (as image data), for the purpose of generating a suggestion only.

AI Output Is Not Verified

AI-generated suggestions — including anything related to diet, allergens, or restrictions — are generated by a third-party model and are not independently verified by us for medical or allergen accuracy. Always review AI-generated meal suggestions yourself before relying on them for any dietary restriction, allergy, or medical need. See our Terms of Service for more detail.

Data Retention by AI Provider:

• OpenAI may retain API request data per their privacy policy; see https://openai.com/privacy/

No Training on User Data

Your personal data and content are not used to train our AI models or any third-party models.

4. Photos & Moments

• Moments lets you upload photos for your household to see. Photos you upload are stored on our infrastructure (see Section 6) and are visible to members of your household.
• We do not offer Moments, or the App generally, as a photo backup, archive, or cloud storage product. We recommend keeping your own copies of any photo that matters to you, independent of Hobbal.
• The Moments feature — like any feature of the App — may be changed, limited, or discontinued at any time. We do not guarantee that previously uploaded photos will remain accessible indefinitely, or that the feature itself will continue to be offered.

5. Data Retention & Deletion

After Account Deletion

• Your account data, including meals, habits, tasks, moments, and photos, will be permanently deleted within 30 days of account deletion
• Household data is retained as long as at least one member remains; deleted when all members leave
• Backups may retain data for up to 30 days for recovery purposes

Manual Data Requests

You may request earlier deletion by contacting us at hello@hobbal.com

6. Data Security

We implement industry-standard security measures:

• End-to-end encryption for sensitive data in transit
• Secure authentication via Supabase
• Regular security audits
• No password storage; session tokens only

Note: No method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Sharing & International Transfers

We do not share your personal data with third parties except:

• Service Providers: OpenAI (for meal/grocery/caption generation), Supabase (backend/auth/database/storage), Hostinger (website hosting and email delivery)
• Legal Requirement: If required by law or court order
• Household Members: Information is shared with other members of your household

We do not sell your data.

We are based in India, but the service providers above may process or store your data on servers located outside India, including in the United States or other countries. By using the App, you consent to this transfer and processing of your information outside your country of residence.

8. User Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise these rights, contact hello@hobbal.com

9. Children's Privacy

Hobbal is not intended for direct use by children under 13, and we do not knowingly collect account registrations from children under 13. Hobbal is intended for use by adult account holders (see our Terms of Service, Eligibility). An adult account holder may, at their own discretion, enter information about a child (such as meal or care preferences) as part of coordinating their household — this is not the same as the child using the App themselves, and the account holder is responsible for that data. If we learn that a child under 13 has directly registered an account, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date and, where required, by in-app notification.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: hello@hobbal.com
Address: Gurugram, Haryana, India

This Privacy Policy is effective as of August 8, 2026.